outsourcing costa rica, costa rica outsourcing,call center costa rica, call centers in costa rica, costa rican call center, costa rican call centers, BPO, business process outsourcing, business process outsourcing costa rica, bilingual call center telemarketing

Selway Group represents a number of international call centers to business customers that seek high quality, economical outsourcing services to North American customers. These centers are located in six different countries, and can provide inbound tier 1 and tier 2 customer services, technical support and outbound telemarketing.

But, primarily, the company has developed leading edge communications networks to connect calls centers inexpensively and with exceptionally high quality to their users and customers. The evolution of those telecommunications technologies have lead Selway to become a wholesale provider of long distance network services using both TDM (voice) and VoIP network services.

In a partnership with the Pacific Rim Chamber of Commerce, Selway Group has formed Pacific Rim Tel, a long distance provider of high quality telephone products designed specifically for Pacific Rim countries that include South East Asia, China, Pacifica, South and Latin America, and North America.

SELWAY QUESTIONAIRRE FOR DIALERS

The Selway Group is offering a uniquely competitive product for termination of both normal and dialer traffic within the entire fifty United States, including Alaska and Hawaii.

The normal rate deck consists of over 490,000 codes and is priced from $0.00114 to $0.0139. The underlying carriers are ATT and major European PTT carriers. The dialer deck has 360,000 codes and is priced from $0.0033 to $0.0139. What makes these rate decks so unique is that the top price is for interstate, intrastate and intralata. Nowhere on the rate decks will the price exceed $0.0139 and all calls will be sent to the final destination with CLI attached. Our normal billing is 6 seconds with 6 second increments. For our European friends we have rate decks with 1/1 billing. Additionally, there are a number of codes to free conference call and chat line areas that do not fall under the rate decks presented. The calls to those areas are in a separate deck and come with higher pricing.

When you sign up to test and eventually terminate traffic with us, we will send you a PIN to access our switch in real time to see your credit balance and be able to pull CDRs at any time.

If you plan to only use us for the highest priced areas, feel free to cherry pick on either our normal or dialer rate decks. We manage a dumb switch which indicates that, when the balance reaches zero, there will be no dial tone. Therefore, we ask you to set a dollar floor amount so when that amount is being penetrated we send you an email reminding you to put additional funds into your account.

Arthur Blank II is the Sales Manager of Operator Services for the Company. An entrepreneur at heart, in 1983 Blank started an international industrial real estate company, International Realty Group Limited. His clients were Levi Strauss, Bausch & Lomb, General Electric, ITT, Alcoa, Kohlberg Kravis Roberts, the States of New York and Delaware, Simon Properties Mall Development, Justin Boots, Pepsi Cola and numerous others.

During the last decade he established and operated a prepaid calling card company and more recently, has been a consultant to public payphone owners. He holds a Masters degree in Finance from Columbia University and is a U.S. Army veteran, having worked in areas of counter-intelligence, counter- espionage and counter-surveillance. Mr. Blank has also worked for New York investment firms on Wall Street and Cushman and Wakefield, a New York based national real estate company.

arthurblank@selwaygroup.com

888-271-6751

719-447-4943

SELWAY GROUP, INC.

© 2007-2010 Outsourcing Business Services International, Inc. - Costa Rica's Call Center - All Rights Reserved