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The moment we agree on your particular type of outsourcing needs and the expectations from your customers, the process is put into motion. A time frame must be established by both parties for your new staff to reach their goals before your launch date. This will take place after our top executives consult with the team managers and training staff on your campaign. All opinions will be discussed with you to assist in making your final approval.

Hiring and specialized training of your telemarketing team will take place immediately. Depending on the scale and complexity of your campaign, training times and lengths will vary for proficiency and must be taken into consideration. This will be to your advantage and will work in your teams favor for maximum results. Daily updates on your team can be sent to you at the end of each business day for review, if requested. Normal reporting is on a three day basis.

Moving forward

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