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Our PHONES and PBX are digital and we use two different carriers to insure a fully redundant phone service.

For the most reliable service, the call center has a third provider and another dedicated fiber connection. Our INTERNET consists of a fiber optic dedicated connection that is underground and protected from all adverse weather conditions and vandalism.

If needed for your campaign's expansion, we have a capacity at this time to grow to 100 megs with advanced notice.

Our 87KVA Wacker backup diesel generator is capable of supplying full power to our entire infrastructure for as long as the outside power fails. It starts to supply stable power within 30 seconds of a power failure. The multiple UPSs installed at every agent's work station provides the needed power until the generator starts. Your campaign will continue to function without an interruption or down time.

Our entire structure is totally secure and borders the Spanish Embassy on Paseo Colon. The center is protected by 24 hour armed security, a dozen surveillance cameras and can be totally monitored over the internet from anywhere in the world.

Call center software and telecommunications equipment.

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